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 Help and F.A.Q. |
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1. The internet is risky, how do
I know if you are reliable?
One of the main reasons we accept PayPal payments is because
PayPal offers buyer protection and is known as very safe and
secure. All transactions made from our site are protected with
PayPal's encryption, so any information you provide will be
safe. We are also PayPal verified, which means that PayPal has
verified who we say we are. With PayPal's security you don't
have to worry about any risks when buying from us. We have never
had any problems with shipping items out to our customers in
the past, and if any complications do arise we will do our best
to resolve them.
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2. Why was my PayPal payment
refunded, I did not cancel my order?
In some rare cases if you send payment and the item is not in stock, or if there was an error on the item page, then we
will refund your payment and inform you when you can make the
purchase or inform you about the error.
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3. Can you tell me more about shipping methods and rates?
Shipping reflects all costs associated with each item we sell,
such as packaging and handling. Please keep in mind that shipping orders with tracking numbers cost more, we could ship all orders by regular mail, but in these cases items can become lost and are not insured, for more information click here.
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4. What is the Essential Health Sciences
phone number?
To contact us by e-mail click here.
Please note that we respond to all e-mails as soon as possible,
within 24 hours. We are also available to answer questions by phone, Monday to Friday 8AM-4Pm EST.
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Healthy Living
